How to activate your Carte e-Business CBC?

How to activate your Carte e-Business CBC?

FR     NL     DE 

Due to use the Tableau de bord Business CBC for the first time? Welcome aboard! Log in on the Tableau de bord Business CBC with the Carte e-Business CBC. If you haven't used this card before, you'll need to activate it first. That can be done in 3 steps

Mac users should note that our e-Business Card currently only works on Windows. Don’t worry though. You can use our CBC Sign (in French) app instead for easy access to Business Dashboard on your mac.

Step 1: Activate your card reader

  • Connect your computer to the Internet.
  • Check whether your computer meets our system requirements (in French).
  • Connect your card reader to your computer by USB cable.
  • Let the card reader software install automatically. Start using your card reader once the software is installed.

Step 2: Install our free security software

We’ve developed security software to guarantee safe and secure online banking with us. It takes no more than 5 minutes to install and is completely free of charge. You won't be able to activate your card without this software.

  • Make sure you’re using your computer as an administrator
  • Hit ‘Download security software’ below
  • Follow the on-screen instructions
  • Let the software install automatically
Download security software

Step 3: Activate your card

  • Open this page using Internet Explorer (cbc.be/welcome)
  • Get your temporary password from the letter you just received

Contact your branch if your temporary password has expired or, if you’ve already changed your temporary password into a personal one, use that to activate your card. If you've entered the wrong PIN five times, your card becomes invalid for use. Apply for a new card in your CBC branch. 

  • Insert your Carte e-Business CBC into your card reader
  • Hit ‘Activate Carte e-Business CBC’ below
  • Follow the instructions. Log in to your Tableau de bord Business CBC

Log in

Once you’ve activated your card, you can log in to your Tableau de bord Business CBC. Simply follow the instructions.

Stay in control on your phone

Want to keep tabs on your finances anytime, anywhere? Get our CBC Business (in French) app for your phone so you can check your Tableau de bord Business CBC on the go.

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